Front Desk Specialist
Job Details
Job Description
About Us: Medlink Communications is a leading Practice Management Company dedicated to supporting health practitioners with comprehensive services including Medical Billing, Insurance Credentialing, State Licensing, and Front Desk Services. Our mission is to streamline administrative tasks so practitioners can focus on patient care.
Job Overview: We are seeking a highly motivated and organized Remote Front Desk Specialist to join our team. The ideal candidate will be responsible for managing all front desk activities remotely, ensuring smooth and efficient operations for our clients.
Key Responsibilities:
- Answer all incoming calls and provide assistance to patients and clients.
- Schedule patient appointments accurately and efficiently.
- Verify patient insurance eligibility by contacting insurance companies and using insurance portals.
- Obtain prior authorizations for medical procedures.
- Collect copays and other patient payments.
- Process medical record requests and maintain patient records in the EHR system.
- Contact pharmacies to process e-prescriptions (eRx) orders.
- Handle lab order processing and follow-up.
- Ensure all patient information is handled with utmost confidentiality and compliance with HIPAA regulations.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work from home.
- Supportive and collaborative team environment.
- Professional growth and development opportunities.
If you are a dedicated professional looking to make a positive impact in the healthcare industry, we encourage you to apply.
Qualifications
Requirements:
- Stable internet connection and reliable power backup.
- A good laptop and headset for communication.
- Excellent communication skills, both written and verbal.
- Bachelor's or Master's Degree
- Ability to adapt to changes in day-to-day activities.
- Strong organizational skills and attention to detail.
- Previous experience in a similar role or in a medical office setting is preferred.
- Knowledge of EHR systems and medical terminology is a plus.
Equal Opportunity Employer
Please note that the deadline for submitting applications is Jun 30, 2024. All applications must be received by this date to be considered.
Important Notice:
At MedLink, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.
MedLink has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.
Here are some tips to help you identify and avoid job scams:
1. Always Check the Source:
Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.
2. Be Wary of Requests for Personal Information:
We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it's likely a scam.
3. Verify Contact Information:
Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.
- What is the sender’s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business’s primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe{{ config('app.name') }}.com) are a common warning sign.
- If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.
If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.
If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).
MedLink is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.
Thank you for your interest in a career with MedLink. We look forward to connecting with genuine, talented individuals like you.